This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Posted Dec 10, 2023 - 17:58 CST
Identified
The action team has confirmed that Clients can access Tableau again. Team continues to investigate further.
Next Update - within 60 minutes
Posted Dec 10, 2023 - 17:08 CST
Update
WellSky continues to investigate an issue causing Tableau inaccessible to BI clients.
Next Update - within 60 minutes
Posted Dec 10, 2023 - 16:00 CST
Update
WellSky continues to investigate an issue causing Tableau inaccessible to BI clients.
Next Update - within 30 minutes
Posted Dec 10, 2023 - 15:30 CST
Update
WellSky is investigating an issue causing Tableau inaccessible to BI clients.
Next Update - within 30 minutes
Posted Dec 10, 2023 - 14:58 CST
Investigating
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.home.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes