All Systems Operational

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WellSky Home
This site provides information about the status of the WellSky Home suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

For updates on the Change Healthcare cybersecurity event, please visit https://wellsky.com/changestatus

Adult Day Operational
WellSky PayerLink Operational
WellSky Home Health Operational
WellSky Hospice Operational
WellSky Hospice & Palliative Operational
WellSky Personal Care - US Operational
WellSky Personal Care - CA Operational
WellSky Patient Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 20, 2024

No incidents reported today.

Dec 19, 2024
Personal Care - US
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Dec 19, 16:31 CST
Update - WellSky is investigating an issue that is impacting system performance. As a result, clients may experience slower performance when running reports.

Next Update - within 60 minutes
Dec 19, 15:26 CST
Update - WellSky is investigating an issue causing degraded system performance. Clients may experience slowness while running reports.

Next Update - within 60 minutes
Dec 19, 14:31 CST
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.home.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Dec 19, 14:23 CST
Dec 18, 2024
Hospice & Palliative Maintenance
Completed - The scheduled maintenance has been completed.
Dec 18, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 21:00 CST
Scheduled - WellSky will perform a scheduled maintenance on Wednesday December 18, 2024 from 9:00 PM to 10:00 PM (Central Time). During this time, the Solution will be available.

We thank you for your patience as we improve the system.
Dec 10, 15:01 CST
Dec 17, 2024

No incidents reported.

Dec 16, 2024

No incidents reported.

Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024
Home Health Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 20:00 CST
Scheduled - WellSky will perform a scheduled maintenance on Saturday December 7, 2024 from 8:00 PM to 12:00 AM (Central Time). During this time, the Solution will be available. There will be no availability to Tableau Reports during this maintenance window.

We thank you for your patience as we improve the system.
Dec 4, 13:49 CST
Dec 7, 2024
Dec 6, 2024

No incidents reported.

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