All Systems Operational

About This Site

WellSky Home
This site provides information about the status of the WellSky Home suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

Adult Day Operational
WellSky PayerLink Operational
WellSky Home Health Operational
WellSky Hospice Operational
WellSky Hospice & Palliative Operational
WellSky Personal Care - US Operational
WellSky Personal Care - CA Operational
WellSky Patient Operational
WellSky Resource Manager Operational
WellSky Referral Manager Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Personal Care CA Maintenance Jul 11, 2026 20:15 - Jul 12, 2026 00:00 CDT

WellSky will perform a scheduled maintenance on Saturday, July 11, 2026, from 08:15 PM to Sunday July 12, 2026 12:00 AM (Central Time). During this time, the Solution availability may be intermittent.

We thank you for your patience as we improve the system.
Posted on Jul 06, 2026 - 15:48 CDT

WellSky Hospice and Palliative, WellSky Hospice, WellSky Home Health, WellSky DDE and Payer, WellSky Patient, WellSky Resource Manager Maintenance Aug 1, 2026 08:00-12:00 CDT

WellSky will perform a scheduled network maintenance on Saturday, August 1st 2026 at 8:00 PM to Sunday, August 2nd 2026 at 12:00 AM (Central Time). During this time, the Solution will be unavailable.

We thank you for your patience as we improve the system.
Posted on Jul 09, 2026 - 08:29 CDT
Jul 11, 2026

No incidents reported today.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
Hospice & Palliative issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Jul 1, 22:30 CDT
Update - Wellsky has identified a fix for the issue and is actively working to restore the affected visits. Efforts are underway to validate the solution and return all impacted functionality to normal operation as quickly as possible.

Next Update - within 120 minutes
Jul 1, 21:49 CDT
Update - Wellsky has identified a fix for the issue and is actively working to restore the affected visits. Efforts are underway to validate the solution and return all impacted functionality to normal operation as quickly as possible.

Next Update - within 60 minutes
Jul 1, 20:53 CDT
Update - Wellsky has identified a fix for the issue and is actively working to restore the affected visits. Efforts are underway to validate the solution and return all impacted functionality to normal operation as quickly as possible.

Next Update - within 60 minutes
Jul 1, 19:43 CDT
Update - The team is continuing to work on a resolution and is actively developing and validating an updated fix. Efforts remain focused on restoring the affected visits and returning all impacted functionality to normal operation as quickly as possible.

Next Update - within 120 minutes
Jul 1, 17:49 CDT
Update - WellSky has identified the root cause of the issue; The team is continuing to work on a resolution and is actively developing and validating an updated fix. Efforts remain focused on restoring the affected visits and returning all impacted functionality to normal operation as quickly as possible.

Next Update - within 60 minutes
Jul 1, 16:45 CDT
Identified - Wellsky has identified a fix for the issue and is actively working to restore the affected visits. Efforts are underway to validate the solution and return all impacted functionality to normal operation as quickly as possible.

Next Update - within 60 minutes
Jul 1, 15:40 CDT
Update - We are investigating an issue affecting a subset of patients where some scheduled visits may no longer display as expected. At this time, the issue appears to be limited to certain records and does not impact all patients or schedules. Our Engineering team is actively investigating the root cause and working to restore the affected visits.

Next Update - within 60 minutes
Jul 1, 14:39 CDT
Update - We are investigating an issue affecting a subset of patients where some scheduled visits may no longer display as expected. At this time, the issue appears to be limited to certain records and does not impact all patients or schedules. Our Engineering team is actively investigating the root cause and working to restore the affected visits.

Next Update - within 60 minutes
Jul 1, 13:37 CDT
Update - We are investigating an issue affecting a subset of patients where some scheduled visits may no longer display as expected. At this time, the issue appears to be limited to certain records and does not impact all patients or schedules. Our Engineering team is actively investigating the root cause and working to restore the affected visits.

Next Update - within 60 minutes
Jul 1, 12:37 CDT
Investigating - We are investigating an issue affecting a subset of patients where some scheduled visits may no longer display as expected. At this time, the issue appears to be limited to certain records and does not impact all patients or schedules. Our Engineering team is actively investigating the root cause and working to restore the affected visits.

Next Update - within 60 minutes
Jul 1, 11:34 CDT
Identified - We are investigating an issue affecting a subset of patients where some scheduled visits may no longer display as expected. At this time, the issue appears to be limited to certain records and does not impact all patients or schedules. Our Engineering team is actively investigating the root cause and working to restore the affected visits. We will provide additional updates as more information becomes available.

Next Update - within 60 minutes
Jul 1, 10:36 CDT
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.home.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Jul 1, 10:34 CDT
Personal Care - US issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Jul 1, 12:37 CDT
Update - WellSky has identified and is working on fixing an issue causing there to be a delay in outbound messages being sent. Agencies who use QuickBooks could also see a delay in items being sent to their QB export queue as well.

Next Update - within 30 minutes
Jul 1, 12:14 CDT
Identified - WellSky has identified and is working on fixing an issue causing there to be a delay in outbound messages being sent. Agencies who use QuickBooks could also see a delay in items being sent to their QB export queue as well.

Next Update - within 30 minutes
Jul 1, 11:44 CDT
Update - WellSky continues to investigate an issue causing outbound messages to become stuck in "queued" status. Agencies that use QuickBooks could also see a delay in items being sent to their QB export queue.

Next Update - within 30 minutes
Jul 1, 11:25 CDT
Update - WellSky is investigating an issue causing outbound messages to become stuck in "queued" status. Agencies that use QuickBooks could also see a delay in items being sent to their QB export queue.

Next Update - within 30 minutes
Jul 1, 11:00 CDT
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.home.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Jul 1, 10:55 CDT
Personal Care - CA issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Jul 1, 07:40 CDT
Update - WellSky is investigating an issue causing users to be unable to clock in via mobile.

Next Update - within 30 minutes
Jul 1, 07:33 CDT
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.home.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Jul 1, 07:30 CDT
Jun 30, 2026
Personal Care - US issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Jun 30, 21:59 CDT
Monitoring - WellSky has resolved the issue causing users to be unable to access their site's analytic reporting.

We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
Jun 30, 21:02 CDT
Update - WellSky is investigating an issue causing users to be unable to access their site's analytic reporting.

Next Update - within 60 minutes
Jun 30, 20:01 CDT
Update - WellSky is investigating an issue causing users to be unable to access their site's analytic reporting.

Next Update - within 30 minutes
Jun 30, 19:38 CDT
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.home.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Jun 30, 19:29 CDT
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage
The information provided and terms used on this site are provided to WellSky clients for general informational purposes only, and WellSky provides no assurances about the accuracy of such information. Further, the information on this site in no way amends, supplements, incorporates, creates or supersedes any legal obligations, including those that are contractual or statutory in nature.
Recurring Maintenances
Solution Type When Time Impact
WellSky Home Health
WellSky Hospice		 Monthly Patching 3rd Saturday of every month. 8:00 PM - 12:00 AM CT Application will be unavailable during maintenance window.
WellSky Resource Manager Monthly Patching 3rd Wednesday of every month. 10:00 PM - 2:00 AM CT Application will be unavailable during maintenance window.
WellSky Home Health
WellSky Hospice
WellSky Hospice & Palliative		 Monthly Patching Every other Wednesday. 9:00 PM - 11:00 PM CT Application could be unavailable during maintenance window.