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WellSky Home
This site provides information about the status of the WellSky Home suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

For updates on the Change Healthcare cybersecurity event, please visit https://wellsky.com/changestatus

Uptime over the past 90 days. View historical uptime.
Adult Day Operational
WellSky PayerLink Operational
WellSky Home Health Operational
WellSky Hospice Operational
WellSky Hospice & Palliative Operational
WellSky Personal Care - US Operational
WellSky Personal Care - CA Operational
WellSky Patient Operational
WellSky Resource Manager Operational
WellSky Referral Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Personal Care (US) Maintenance Feb 21, 2026 20:00-20:30 CST

WellSky will perform a scheduled maintenance on Saturday, February 21st from 8:00 PM to 8:30 PM (Central Time). During this time, the Solution will be available. Any system latency experienced during the event is expected to be minimal.

We thank you for your patience as we improve the system.
Posted on Feb 06, 2026 - 09:08 CST

Hospice and Palliative Maintenance Feb 21, 2026 20:00-20:30 CST

WellSky will perform a scheduled maintenance on Saturday February 21st, 2026 from 8:00 PM to 8:30 PM (Central Time). During this time, the Solution will remain available but may experience temporary interruptions.

We thank you for your patience as we improve the system.
Posted on Feb 11, 2026 - 10:19 CST

Home Health Maintenance Mar 7, 2026 20:00-21:00 CST

WellSky will perform a scheduled maintenance on Saturday, March 7th, from 8:00 PM to 9:00 PM (Central Time). During this time, the Solution will be unavailable.

We thank you for your patience as we improve the system.
Posted on Jan 22, 2026 - 12:22 CST
Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026
Hospice & Palliative issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Feb 8, 07:41 CST
Update - WellSky has confirmed that Exostar is experiencing an issue that may cause providers to receive an error message when sending ePrescriptions. Exostar is currently seeing improved success with these messages, and prescriptions continue to be successfully delivered to Surescripts and processed normally. We are continuing to monitor the situation and will provide updates as needed.

Next Update - 2/8/2026 at 8 AM CT
Feb 7, 23:52 CST
Update - WellSky has confirmed that Exostar is experiencing an issue that may cause providers to receive an error message when sending ePrescriptions. Exostar is currently seeing improved success with these messages, and prescriptions continue to be successfully delivered to Surescripts and processed normally. We are continuing to monitor the situation and will provide updates as needed

Next Update - 2/8/2026 at 12 AM CT
Feb 7, 22:09 CST
Update - WellSky has confirmed that Exostar is experiencing an issue that may cause providers to receive an error message when sending ePrescriptions. Exostar is currently seeing improved success with these messages, and prescriptions continue to be successfully delivered to Surescripts and processed normally. We are continuing to monitor the situation and will provide updates as needed

Next Update - At 10 PM CT
Feb 7, 20:58 CST
Update - WellSky has confirmed that Exostar is experiencing an issue that may cause providers to receive an error message when sending ePrescriptions. Exostar is currently seeing improved success with these messages, and prescriptions continue to be successfully delivered to Surescripts and processed normally. We are continuing to monitor the situation and will provide updates as needed

Next Update - 9 PM CT
Feb 7, 19:25 CST
Update - WellSky is aware of an outage impacting Exostar, a third-party service, which is preventing ePrescriptions from being successfully sent. Exostar has escalated the issue and is actively working to resolve it. During this time, providers may need to send prescriptions using an alternate method.

Next Update - At 7 PM CT
Feb 7, 17:44 CST
Identified - WellSky has confirmed Exostar is experiencing an issue that may cause providers to receive an error message when sending ePrescriptions. Despite the message, prescriptions are being successfully delivered to Surescripts and continue to process normally. No action is needed while this issue is under review.

Next Update -At 6 PM CT
Feb 7, 15:19 CST
Update - WellSky is investigating an issue that may cause providers to receive an error message when sending ePrescriptions. Despite the message, prescriptions are being successfully delivered to Surescripts and continue to process normally.

Next Update - within 60 minutes
Feb 7, 14:25 CST
Update - WellSky is investigating an issue that may cause providers to receive an error message when sending ePrescriptions. Despite the message, prescriptions are being successfully delivered to Surescripts and continue to process normally.

Next Update - within 30 minutes
Feb 7, 13:50 CST
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.home.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Feb 7, 13:42 CST
Feb 7, 2026
Home Health and Hospice Maintenance
Completed - The scheduled maintenance has been completed.
Feb 7, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 22:00 CST
Scheduled - WellSky will perform a scheduled maintenance on Saturday, February 7th, 2026, from 10:00 PM to 11:00 PM (Central Time). The Solution will be available, and users may experience periods of performance degradation during this time.

We thank you for your patience as we improve the system.
Feb 2, 16:44 CST
Feb 6, 2026
WellSky Resource Manager issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Feb 6, 17:37 CST
Update - WellSky is currently investigating an issue that is causing degraded system performance. As a result, some clients may experience slow loading times or difficulty accessing pages. Our team is actively working to restore normal performance as quickly as possible.

Next Update - within 30 minutes
Feb 6, 17:20 CST
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.home.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Feb 6, 17:11 CST
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
WellSky Resource Manager Maintenance
Completed - The scheduled maintenance has been completed.
Feb 3, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 19:00 CST
Scheduled - WellSky will perform scheduled maintenance on Tuesday, February 3rd from 7:00 PM to 8:00 PM (Central Time). The solution is expected to remain available; however, a brief disruption may occur that requires users to refresh their browser or log back in. Any system latency during the maintenance window is expected to be minimal. We appreciate your patience as we continue to improve the system.
Jan 30, 16:55 CST
Feb 2, 2026
WH Personal Care Incomplete Functionality
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Feb 2, 11:10 CST
Monitoring - WellSky has resolved the issue causing Analytics reporting issues. Users may see a continued delay in processing while the system catches up.

We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
Feb 2, 09:16 CST
Update - WellSky is investigating an issue preventing Analytics US from functioning. Until this issue is resolved, WORK AROUND - Users can refresh the page to restore visibility.

Next Update - within 30 minutes
Feb 2, 08:55 CST
Investigating - WellSky is investigating an issue preventing Analytics US from functioning.

Next Update - within 30 minutes
Feb 2, 08:49 CST
Feb 1, 2026
WellSky Resource Manager Maintenance
Completed - The scheduled maintenance has been completed.
Feb 1, 19:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 19:00 CST
Scheduled - WellSky will perform scheduled maintenance on Sunday, February 1st from 7:00 PM to 7:30 PM (Central Time). The solution is expected to remain available; however, brief service interruptions or momentary disruptions may occur. If impacted, users may refresh to reconnect. Any system latency during the maintenance window is expected to be minimal. We appreciate your patience as we continue to improve the system.

We thank you for your patience as we improve the system.
Jan 30, 17:11 CST
Jan 31, 2026
Personal Care - CA Maintenance
Completed - The scheduled maintenance has been completed.
Jan 31, 20:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 20:00 CST
Scheduled - WellSky will perform a scheduled maintenance on Saturday, January 31st from 8:00 PM until 8:30 PM (Central Time). During this time, the Solution will be available. Any system latency experienced during the event is expected to be minimal.

We thank you for your patience as we improve the system.
Jan 27, 16:41 CST
Jan 30, 2026

No incidents reported.

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The information provided and terms used on this site are provided to WellSky clients for general informational purposes only, and WellSky provides no assurances about the accuracy of such information. Further, the information on this site in no way amends, supplements, incorporates, creates or supersedes any legal obligations, including those that are contractual or statutory in nature.
Recurring Maintenances
Solution Type When Time Impact
WellSky Home Health Monthly Patching 3rd Saturday of every month. 8:00 PM - 12:00 AM CT Application will be unavailable during maintenance window.
WellSky Resource Manager Monthly Patching 3rd Wednesday of every month. 10:00 PM - 2:00 AM CT Application will be unavailable during maintenance window.