This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Posted Jul 01, 2026 - 22:30 CDT
Update
Wellsky has identified a fix for the issue and is actively working to restore the affected visits. Efforts are underway to validate the solution and return all impacted functionality to normal operation as quickly as possible.
Next Update - within 120 minutes
Posted Jul 01, 2026 - 21:49 CDT
Update
Wellsky has identified a fix for the issue and is actively working to restore the affected visits. Efforts are underway to validate the solution and return all impacted functionality to normal operation as quickly as possible.
Next Update - within 60 minutes
Posted Jul 01, 2026 - 20:53 CDT
Update
Wellsky has identified a fix for the issue and is actively working to restore the affected visits. Efforts are underway to validate the solution and return all impacted functionality to normal operation as quickly as possible.
Next Update - within 60 minutes
Posted Jul 01, 2026 - 19:43 CDT
Update
The team is continuing to work on a resolution and is actively developing and validating an updated fix. Efforts remain focused on restoring the affected visits and returning all impacted functionality to normal operation as quickly as possible.
Next Update - within 120 minutes
Posted Jul 01, 2026 - 17:49 CDT
Update
WellSky has identified the root cause of the issue; The team is continuing to work on a resolution and is actively developing and validating an updated fix. Efforts remain focused on restoring the affected visits and returning all impacted functionality to normal operation as quickly as possible.
Next Update - within 60 minutes
Posted Jul 01, 2026 - 16:45 CDT
Identified
Wellsky has identified a fix for the issue and is actively working to restore the affected visits. Efforts are underway to validate the solution and return all impacted functionality to normal operation as quickly as possible.
Next Update - within 60 minutes
Posted Jul 01, 2026 - 15:40 CDT
Update
We are investigating an issue affecting a subset of patients where some scheduled visits may no longer display as expected. At this time, the issue appears to be limited to certain records and does not impact all patients or schedules. Our Engineering team is actively investigating the root cause and working to restore the affected visits.
Next Update - within 60 minutes
Posted Jul 01, 2026 - 14:39 CDT
Update
We are investigating an issue affecting a subset of patients where some scheduled visits may no longer display as expected. At this time, the issue appears to be limited to certain records and does not impact all patients or schedules. Our Engineering team is actively investigating the root cause and working to restore the affected visits.
Next Update - within 60 minutes
Posted Jul 01, 2026 - 13:37 CDT
Update
We are investigating an issue affecting a subset of patients where some scheduled visits may no longer display as expected. At this time, the issue appears to be limited to certain records and does not impact all patients or schedules. Our Engineering team is actively investigating the root cause and working to restore the affected visits.
Next Update - within 60 minutes
Posted Jul 01, 2026 - 12:37 CDT
Investigating
We are investigating an issue affecting a subset of patients where some scheduled visits may no longer display as expected. At this time, the issue appears to be limited to certain records and does not impact all patients or schedules. Our Engineering team is actively investigating the root cause and working to restore the affected visits.
Next Update - within 60 minutes
Posted Jul 01, 2026 - 11:34 CDT
Identified
We are investigating an issue affecting a subset of patients where some scheduled visits may no longer display as expected. At this time, the issue appears to be limited to certain records and does not impact all patients or schedules. Our Engineering team is actively investigating the root cause and working to restore the affected visits. We will provide additional updates as more information becomes available.
Next Update - within 60 minutes
Posted Jul 01, 2026 - 10:36 CDT
Investigating
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.home.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
Posted Jul 01, 2026 - 10:34 CDT
This incident affected: WellSky Hospice & Palliative.