Personal Care - US issue

Incident Report for WellSky Home Status Page

Resolved

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Posted Oct 15, 2026 - 13:18 CDT

Monitoring

WellSky has resolved the issue causing mobile users to be unable to clock in/out of shifts.

We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
Posted Oct 15, 2026 - 12:34 CDT

Update

WellSky is investigating an issue causing users to be unable to clock in/out of shifts.

Next Update - within 30 minutes
Posted Oct 15, 2026 - 12:17 CDT

Investigating

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.home.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Posted Oct 15, 2026 - 12:07 CDT
This incident affected: WellSky Personal Care - US.
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Recurring Maintenances
Solution Type When Time Impact
WellSky Home Health
WellSky Hospice		 Monthly Patching 3rd Saturday of every month. 8:00 PM - 12:00 AM CT Application will be unavailable during maintenance window.
WellSky Resource Manager Monthly Patching 3rd Wednesday of every month. 10:00 PM - 2:00 AM CT Application will be unavailable during maintenance window.
WellSky Home Health
WellSky Hospice
WellSky Hospice & Palliative		 Monthly Patching Every other Wednesday. 9:00 PM - 11:00 PM CT Application could be unavailable during maintenance window.
Personal Care US & CA Monthly Maintenance 2nd Saturday of every month. 8:00 PM - 12:00 AM CT Application may be unavailable or experience intermittent disruptions.