This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Posted Jul 01, 2026 - 12:37 CDT
Update
WellSky has identified and is working on fixing an issue causing there to be a delay in outbound messages being sent. Agencies who use QuickBooks could also see a delay in items being sent to their QB export queue as well.
Next Update - within 30 minutes
Posted Jul 01, 2026 - 12:14 CDT
Identified
WellSky has identified and is working on fixing an issue causing there to be a delay in outbound messages being sent. Agencies who use QuickBooks could also see a delay in items being sent to their QB export queue as well.
Next Update - within 30 minutes
Posted Jul 01, 2026 - 11:44 CDT
Update
WellSky continues to investigate an issue causing outbound messages to become stuck in "queued" status. Agencies that use QuickBooks could also see a delay in items being sent to their QB export queue.
Next Update - within 30 minutes
Posted Jul 01, 2026 - 11:25 CDT
Update
WellSky is investigating an issue causing outbound messages to become stuck in "queued" status. Agencies that use QuickBooks could also see a delay in items being sent to their QB export queue.
Next Update - within 30 minutes
Posted Jul 01, 2026 - 11:00 CDT
Investigating
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.home.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
Posted Jul 01, 2026 - 10:55 CDT
This incident affected: WellSky Personal Care - US.