Resolved -
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Aug 18, 13:06 CDT
Update -
WellSky has resolved the issue causing degraded system performance.
We will continue to monitor closely for another 60 minutes. If you are still experiencing the issue, please reach out to support.
Aug 18, 11:03 CDT
Monitoring -
WellSky has resolved the issue causing degraded system performance.
We will continue to monitor closely through August 18th, 2026 at 11 AM CT. If you are still experiencing the issue, please reach out to support.
Aug 17, 16:17 CDT
Update -
WellSky has identified and continues to actively work on resolving the issue causing degraded system performance.
Next Update - 30 minutes
Aug 17, 15:43 CDT
Update -
WellSky has identified and continues to actively work on resolve the issue causing degraded system performance.
Next Update - within 90 minutes
Aug 17, 14:14 CDT
Identified -
WellSky has identified the issue causing degraded system performance and is actively working to resolve.
Next Update - within 90 minutes
Aug 17, 12:41 CDT
Monitoring -
WellSky has resolved the issue causing degraded system performance.
We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
Aug 17, 11:38 CDT
Update -
WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages.
Next Update - within 30 minutes
Aug 17, 11:23 CDT
Investigating -
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.home.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
Aug 17, 11:17 CDT